“We stayed at the Baglioni for seven days during the Christmas season. The hotel is gorgeous, elegantly decorated and the rooms are comfortable. The staff was extremely helpful and all requests were taken care of promptly and always with a smile.”

“What a fantastic experience! The building is stunning inside and out and in the most perfect location to tour around Florence. Staff were all exceptional, lovely to meet Gianluca the delightful GM and I will be returning and trying the 3 Michelin star restaurant on site next time.”

"The staff are even more wonderful than the amenities and the location! Before our arrival, they arranged for tickets to the museums. They advised on train travel from Rome. When my husband suffered a walking injury, the staff got us to a clinic where he received excellent care. They were attentive throughout. Most highly recommended. Perfect spot for a stay in the best city in the world! Thank you!"